Policy

The Pink Gym – Policies & Member Guidelines

Effective Date: 14June2025

Welcome to The Pink Gym, a space designed for women to move, grow, and thrive. To create a safe, empowering, and respectful environment for everyone, we ask that all members adhere to the following policies:

Commitment to Inclusion

Discrimination, transphobia, or exclusionary behavior of any kind will not be tolerated. We are proud to create a space that centers women’s empowerment while respecting the gender-diverse community.

Studio Conduct & Member Expectations

To ensure a supportive environment for all members, we ask that you:

  • Treat fellow members and staff with respect, kindness, and professionalism

  • Refrain from filming or photographing others without explicit permission

  • Clean and return all equipment after use

  • Practice patience and understanding — we rise stronger together

Any behavior that undermines the safety, dignity, or comfort of others may result in membership suspension or removal.

Booking, Attendance & No-Show Policy

We value your time and energy — and we extend the same to our coaches and community.

  • Class Booking: All sessions must be booked through our official platform in advance.

  • Cancellations: You must cancel at least 6 hours prior to class start time to avoid a penalty.

  • No-Shows/Late Cancels:

    • Unlimited & Tiered Members: $10 fee per no-show

  • Late Arrival: If you arrive 10+ minutes late, you may be asked to reschedule to preserve safety and session flow.

Repeated no-shows may result in limited access to booking privileges.

Dress Code & Safety

  • Closed-toe shoes are required in strength training areas

  • Grip socks are recommended but not required in mat-based classes

  • Please notify instructors of injuries, pregnancy, or health limitations before class

  • Follow all safety instructions provided by staff

The Pink Gym is a judgment-free zone where all bodies are welcome.

Guests & Trial Access

  • First-time visitors are eligible for a free trial class upon availability

  • All guests must complete a waiver before participating

  • Guest passes are available for purchase or may be included in membership promos.

Videos & Photos

  • Members are welcome to record their workouts as long as it’s done respectfully and without disrupting the class

  • Please be considerate of others' privacy—do not film anyone without their clear consent, including instructors

  • Avoid blocking walkways or interfering with the session, and be prepared to stop recording if someone expresses discomfort

Personal Items & Responsibility

  • Lockers and cubbies are available for personal items during your session

  • We are not responsible for lost, stolen, or unattended belongings

  • Please bring only what you need and avoid valuables when possible

Zero Tolerance Policy

The Pink Gym has zero tolerance for:

  • Harassment, bullying, or hate speech

  • Discrimination based on race, gender identity, sexual orientation, body size, ability, religion, or ethnicity

  • Filming without consent

  • Unauthorized solicitation or marketing

Violations may lead to immediate removal from the facility and termination of membership without refund.

Feedback & Communication

We are always listening. Your voice shapes our space. If you experience or witness behavior that violates our policy or if you have suggestions, contact us confidentially at Contact@thepinkgymphilly.com or speak with a team member in person.

Thank you for being part of The Pink Gym.